Terms and Conditions

Last updated: February 22, 2026

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to OakTriven, 7920 Maryknoll Ave, Bethesda, MD 20817, USA.
  • Country refers to: United States of America
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Service refers to the Website.
  • Website refers to OakTriven, accessible from https://oaktriven.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Purchases

All purchases through our Service are subject to these Terms and Conditions. When making a purchase, you agree to provide current, complete, and accurate purchase and account information.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service or any product at any time without notice.

Product Information

We strive to display our products and their colors as accurately as possible. However, we cannot guarantee that your computer or device's display of any color will be accurate. Each piece of wood is unique, and variations in grain pattern and color are natural characteristics of our products.

Shipping and Delivery

We ship our products within the United States. Delivery times may vary depending on your location and the products ordered. While we make every effort to meet estimated delivery times, delays may occur due to circumstances beyond our control.

Returns and Refunds

Our return policy allows returns within 30 days of delivery for unused products in their original condition and packaging. Custom orders are non-returnable unless damaged or defective.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of OakTriven and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by OakTriven. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall OakTriven be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your use or inability to use the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By email: ask@oaktriven.com
  • By phone: +1 (240) 740-8271
  • By mail: 7920 Maryknoll Ave, Bethesda, MD 20817, USA